Mark was a practitioner for 16 years having started his own practice in Bristol, UK in 1978. He is the founder of Practice Track and PracticeWEB – two companies providing marketing solutions to over 1,000 UK accounting firms. He has served on various committees for the Institute of Chartered Accountants in England and Wales, including Tomorrow’s Practice, the Profitable and Sustainable Practice reporting and the 2005 Added Value Professionals Committee. Mark was a non-executive director of SWAT [one of the UK’s leading independent training companies for accountancy businesses) for 10 years, serving as chairman for three. He lectures for many accountancy Institutes and Associations including the UK Chartered Accountants and Chartered Certified Accountants, He also lectures for Associations and Institutes in Africa and North America.
Mark lectures throughout Europe, the United States and in Africa for, the South African Institute of Chartered Accountants; Institutes of Chartered Accountants in Liberia, Ghana (lead speaker at their inaugural practice management conference), Uganda, Rwanda, and Namibia. Mark has been a regular presenter for AccountingWEB at their annual management conference both in the US and UK, and presented for the South African Accounting Academy at their inaugural practice management conferences. He works extensively with the global accounting firms and many of the global accounting associations with his IGNITE Practice Management and in-house Margin Mastery workshops. The results from this last programme have been outstanding with firm recovery rates increasing by as much as 10 per cent.
Mark is the co-author of Clients 4Life published by the Institute of Chartered Accountants of Scotland, South African Institute of Chartered Accountants and the Institute of Chartered Accountants of Australia and New Zealand. He is also the author a wide range of books, research papers and DVDs.
He has worked closely with leading firms in the US including Practice Development Institute based in Chicago, BizActions in Maryland, AccountingWEB in the UK and USA and Faust Management Corporation in San Diego. He consults with accounting firms world-wide including small firms extending to the global accountancy brands where he consults with some offices that have in excess of 350 staff members. His work with accountancy businesses includes strategic planning, practice management advice, reducing lock up, improving staff management, partner coaching and many other areas of management. He sees his role as problem solving and bringing original solutions.
Mark is co-author of Clients4Life published by the Institute of Chartered Accountants of Scotland, South African Institute of Chartered Accountants and the Institute of Chartered Accountants of Australis and New Zealand. He is also the author of Double Your Income, Defining Edge, Deeper, Power UP Your Gross Margin, UPGRADE, Starting In Practice (SAICA) and firm-wide training programmes Delivering Outstanding Client Service and Better Billing, Better Collections and Lower Lock Up. Guaranteed.
Apart from business interests, Mark enjoys cycling, is an active church member and founding trustee of Your Money Counts, a not for profit whose mission is to teach Christians what the Bible says about the handling of money and possessions.